Lukas Bzc
map-marker Reston, Virginia

A Broken Promise

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
If you think that a MedStar doctor can make a correct decision, you will be surprised that s/he may Not. If you think that MedStar would keep their promise to fix problems or failure they made, you will be surprise that they would Not. If you think that MedStar would respond to your feedback and solve your problems, you will be surprised that they will refuse anything you ask for.
View full review
Carly H Bsp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dr Sarah Rimm

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This doctor degraded me, laughed at me, and literally allowed me to lay in my own *** and vomit on the floor. I presented with severe diabetic keto acidosis and she winked at me and said "Get well soon hahaha" as I cried out for help to anyone who would help me.
View full review
Cons:
  • Will treat you like youre not a human

Preferred solution: A new attending

User's recommendation: Do not see this provider alone!

Carly H Bsp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyattsville, Maryland

Dr Sarah Rimm

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dr Sarah Rimm the attending at Medstar Health taunted me while I laid on the floor covered in urine and vomit. I displayed with every symptom of DKA and instead of treating me With integrity and respect she teased me in front of her staff. She winked at me and said "get well soon" as I cried out for help from anyone who would. I felt violated. Afraid. I'm disgusted with this organization.
View full review

User's recommendation: Don't be seen alone. Take someone with you!!

Joani Txw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Perry Hall, Maryland

Cita medicas

Buenos Dias mi nombre es Olga I Santiago, estoy buscando una cita con un medico primario y con salud mental que hablen español o tengan la facilidad de traductor, mi plan medico es medical original y Tricare mi dirección es 5300 Palomino St White Marsh MD 21162 mi # de tel 309-350-**** Grasias
View full review
Valory Mwk
map-marker Silver Spring, Maryland

Hospital visits

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I came with my son, to the emergency and the service was quick. The staff was very respectful knowledgeable
View full review

User's recommendation: Don't wait until you can't stand up or so bad off, you may want to see your family doctor..I DID not say they were Miracle Workers

Anonymous
map-marker Laurel, Maryland

About a bill I already paid

That they send me the same bill already paid in July 5,2023. I'm not going to pay it again, I'm very responsible with my bills always pay my bill on time. Don't like to own money to anyone. Have a blessed day
View full review
Nyanna Cnf
map-marker Paris, Paris

Feeling ripped off

They charged me $250+ to send me an email about my lab results. Not an office visit.

We did talk briefly on the phone when I told the office that I did not want to discuss the findings with the doctor because I had no faith in her. (She had failed numerous times already to even reply to my emails asking what the results meant.) I didnt hear back from the office to schedule a phone consult until after I had written them a bad review!

They also charged me $47 for a supposed 15 minute alcohol abuse screening when all they did was ask me how much wine I drink and note it down.

I drink maybe a few glasses of wine a week, if that!

All in all, Medstar proved to be a very poor (and expensive) experience for me. I had to show my test results to a doctor in London (Im traveling the world) to talk about what my lab results meant and feel reassured.

View full review
Sona C Yls

Horrible site

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Every single time I need to log on I have to call for an invite. Was your patient portal designed by a sadist? Unforgivable wait times to access your own information. You suck!
View full review
Cons:
  • Long wait times

Preferred solution: Apology

User's recommendation: Absolutely stay away

Anthony H Rrg
map-marker Raleigh, North Carolina

Need a picture of my card

Nobody is available to assist me at a time when necessary might seem small to them but huge for me my name is Anthony Harmon and I really need a copy of enrollment or pictures of my cards emailed to me at harmonanthony58@***.com thank you the sooner the better
View full review

Preferred solution: Copy of medical cards emailed to me

Kevin S Atp
map-marker Des Moines, Iowa

Money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I can not reach a person to talk to. I can't get in touch with anyone involved with the business side of the business
View full review
Loss:
$9850

Preferred solution: Information

User's recommendation: Good luck

Wei Cgk
map-marker Fairfax, Virginia

Need talked to Director for the st.marys hospital

Disrespect staff making you sick more then you are! When you arrive. St.Marys hospital is a show boat nurses have no patient for the sick PATIENT!and the CEO OF MEDSTAR HOSPITAL NEED TO KNOW THIS THEY LET ELDERS SIT IN WHEELCHAIRS FOR 7 TO 8 HRS WITHOUT ASSISTANCING TO HELP I SIT AND WITNESS THIS TERRIBLE SITUATION!
View full review
Clotilde Mfs
map-marker Washington, District Of Columbia

Find a provider near me

I called and was on hold for 45 min and no one got back to me. I was at work and could not get anyone to talk to . And at the end I was done waiting and hanged up . I need to make appointment with a primary dr in Freeland area and need to know a dr around my area . So if someone could hel me with that , please
View full review

User's recommendation: Nop

Anonymous
map-marker Washington, District Of Columbia

I cannot book doctors appointment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Long waiting list to book appointments. Long waiting time at doctors office. The whole Medstar system doesnt show respect for their customers. 1 star is extremely good for what they offer as a health care provider
View full review

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Haydan Kig
map-marker Alexandria, Virginia

Mistreatment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
So I deal with mental health and really needed some fresh air. I was treated so badly by the staff. I have been here sitting after 6 hours with pain in my back and my left foot numb. I was told that I had to wait to be seen after everyone who came before me. And what if I become Paradise or something behind the way these people in the emergency room treated me. This is the worst Medstar
View full review

User's recommendation: If you are able to go to a different Emergency room then please do so

RICHARD D Ges

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

MALPRACTICE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have waited so long to post this because I have been waiting for the DC Department of Health to act on my complaint to the Dental Supervisory Board, but since they are being dilatory about it I will post it now anyway,

Last October I went to Washoington DC's Medstar Hospital Center's oral surgery department to get some teeth extracted that an ordinary

dentist refused to pull because he claimed they needed "surgical removal". I had gotten a set of panorama and local X-rays made of my teeth to show the oral surgeon.

On October 4 I went to Medstar for an examination of the situation, where they also made X-rays. The attending doctor, a female named "Shastri", told me they would need to be "surgically" extracted---- which doesn't necessarily mean cutting them out but also prying them out of the socket bone instead of simply pulling them. I had NEVER had that done by an "oral surgeon" before and I guess because I didn't like the connotation of "surgeon" I was naturally a little trepidatious and asked her if it would mean any possible bone removal if the teeth proved difficult. She told me it would BUT "not much".

She also gave me the impression that she would be the one doing it. She was a middle-age Indian lady who I had confidence in from her obvious tenure and experience. When I went back for the operation the one who was going to do it INSTEAD was a girl of MUCH LESSER experience named Sandrobovitch. She actually did a good job with the bottom ones, including the most difficult of all--- a rear molar, the "wisdom" tooth.

BUT, unbeknownst to me until I got home and removed the cotton packing from my mouth, she BOTCHED the removal of the MUCH EASIER upper ones by ABRADING AWAY

ALL the dental socket bone and INexplicably leaving one decayed tooth needing removal in the protruding stump of bone between the gaps!! THIS was INexcusable as ALL the X-rays had shown (INCLUDING THEIR OWN!) there was NO sign of bone degeneration from infection to warrant ANY removal of dental socket bone, MUCH LESS almost the ENTIRE RIDGE!! And Dr. Shastri had told me IF there was to be any it would be at the MOST "a little"!!

This is going to make the fitting of dentures practically IMPOSSIBLE and I CAN'T chew anymore AT ALL on that side!! To understand the effect of what

she did, imagine a skull not only missing teeth BUT MISSING THE BONE into which they fit, so it looks like the mouth bone has been chipped or broken away. Which is basically WHAT SHE DID because I noticed she was scraping away VIGOROUSLY at the upper teeth when removing them UNlike she did for the bottom ones. And AFTER THAT she gave me a maliciously amused kind of expression, as if to say "Screw you!" I will NOT go back there again for oral surgery.

BUT IT GETS WORSE!!

THIS was NOT an ordinary case of reckless malfeasance or negligence. I went to complain to the "Patient Advovcate's" Office and told them I wanted to arrange with the supervisory doctor of the department, Abib, to do any further work on

me. I also wanted to talk to him about what happened. I LOST confidence in him when he looked at my mouth and claimed he "SAW NOTHING WRONG" with what she had done!!

INCREDIBLE! After that, I went to submit a complaint to the hospital administration for intervention. I thought Sandrobovitch, if not Shastri as well, should be disciplined and felt there had been some collusion betweenthe two about this because when the girl had finished on me she looked kind of concerned for some (THEN unknown to me) reason and went to get the supervisory doctor Shastri to look at her work. She came back telling me she wasn't coming since it was close to closing time.

The director referred my issue to the ""risk management" office which investigates such complaints of malpractice. The senior agent there, Kevin McCarthy, called me a month later and asked me what was wrong since all the doctors involved that he had spoken to told him the job "went well" and my mouth "was fine". I explained the situation of the effect and the X-ray corroboration of the INexcusability of her action and sent him the evidence. He did NOT return my subsequent phone calls to follow up about the investigation and made himself UNavailable to speak with.

Granted, this was during the beginning of the "pandemic", but when I went to the office I was always told to come back when he was available.

So the "pandemic" DOES NOT excuse what subsequently

happened. The last time I went I was ARRESTED for TRESPASSING at a "PRIVATE" institution (it's PUBLIC) and BANNED from retunring because they "had finished any business" with me and "all was resolved" so I was not to come back about it anymore! THIS WILL have to settle in a COURT.

COURT. CCOURT.goT.DDON'T did investiu""'''''''''''''''''''''''''''''''''''''''''''''''''''''''''

View full review

Preferred solution: CULPRITS PUNISHED

User's recommendation: DON'T go to Washington Medstar Hospital Center's oral surgery department!

Jim R Tux
map-marker Charlotte Hall, Maryland

THEY COULD CARE LESS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
attention to their billing department, I'm not sure if they Pay I have to give Medstar less than one star overall here because they are apparently a partner to another operation named Hanger Clinic in Laurel which is a real sorry problem. I say apparently because I'm trying to research why Hanger Clinic has interfered with my once excellent credit rating. I have no idea who they are and I don't care who they are except just another disreputable business perhaps engaged in insurance or medical fraud. While working, or trying to work with Medstar to get information about how they screwed up a visit with them almost two year sago I am not getting any results . They don't care. So I don't care either Medstar, this post is about you and how you are useless and involved with a sleazy partner.
View full review
Pros:
  • Its quick
Cons:
  • Vacant billing and customer service

Preferred solution: Let the company propose a solution

User's recommendation: Pay attention to their billing practices and business partners,

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article